#Get it done solutions drivers#
Those resources ranged from furloughed school bus drivers and hospitality workers to inventory in nonessential stores, all of which could complement and support the city’s strained resources. Shortly after, Deloitte was able to develop a solution that leveraged the San Diego Get it Done app to manage increased demand for public service resources related to the pandemic.ĭeloitte’s knowledge of San Diego’s operations helped to quickly determine that there was a large pool of untapped community resources. Anticipating the challenges local officials may be facing with COVID-19, Deloitte approached the City of San Diego to learn about their identified areas of greatest need. The Performance and Analytics Department of the City of San Diego had already been working with Deloitte on strategic and technology-focused solutions, including the city’s Salesforce-based platform, “Get it Done,” an online and mobile app that residents use to communicate in real time with the city about issues in their communities, including reporting potholes, graffiti, parking enforcement, and trash collection.
These solutions enable federal, state, and local governments to tap into the power of Salesforce to help them rapidly stand up the necessary capabilities to aid San Diego in the pandemic response. To support efforts to respond to the impact of the COVID-19 pandemic, Deloitte developed a suite of cloud-based emergency response solutions as part of the GovConnect platform.
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